Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

🚀 Your next challenge:

As Head of Digital Solutions Engineering, you will lead the engineering, delivery, and run of mission‑critical IT & Payment products serving Belgium and Luxembourg. Working closely with Global Product Engineering, you will drive the modernisation of our platforms, simplify and retire legacy technologies, and deliver scalable, high‑quality digital solutions for clients, consumers, and merchants.

This role sits at the heart of our digital transformation. You will champion agile delivery (SAFe, Scrum), work with our One Platform Architecture strategy at front of mind, and ensure strong service management, reliability, and performance across all products. You will lead multidisciplinary teams across product engineering, development, testing, data services, and operations-creating an environment that values ownership, continuous improvement, and innovation.

You will balance strategic vision with hands‑on leadership: improving time‑to‑market, strengthening service quality, optimising cost efficiency, and embedding data‑driven decision‑making through clear KPIs and metrics. Security, compliance, and operational excellence are core to everything you deliver.This is a high‑impact leadership role for someone passionate about technology modernization, payments, and building strong teams in an international, fast‑moving environment.

What you'll be doing:

Key Expectations

• Proven experience in software development planning, execution, and delivery
• Strong team organisation and leadership to deliver quality outcomes on time
• Effective application of agile delivery methods
• Demonstrated success in migrating from legacy to modern digital platforms
• Strong use of metrics and KPIs to drive planning, delivery, and continuous improvement
• Highly collaborative leadership style across functions
• People‑focused leadership with the ability to motivate teams and drive execution through clear objectives and measurable results

Functional and Integration

• Define and implement functional and integration strategies across systems, applications, and platforms.
• Ensure functional, technical, and integration consistency and traceability across all products and solutions.
• Foster close collaboration between IT, business stakeholders, architects, development teams, and QA, both locally and globally.
• Ensure adoption of global architecture principles, including the One Platform Architecture and shared global assets.

Development

• Own product technologies and delivery practices across both global and local assets, covering development and run services.
• Ensure alignment of local and global product solutions with the Belgium and Luxembourg product strategy.
• Monitor product performance and delivery of initiatives across global and local assets.
• Deliver high levels of availability, performance, and customer-facing service quality, meeting agreed SLAs.
• Optimise cost efficiency and value delivery across product technologies and services.
• Champion agile delivery methods to accelerate time-to-market and ensure right-first-time releases.
• Drive continuous process improvement and operational efficiency.

Data Services

• Maintain operational stability of local reporting capabilities, including compliance and benefit-related reporting.
• Lead the transition of local reporting and data assets to global platforms in line with the Global Data Strategy.
• Strengthen collaboration between data services and digital product teams.
• Drive innovation to simplify, automate, and improve data services for internal users, clients, merchants, and partners.

Software and Product Services

• Ensure alignment of product engineering teams with ITSM standards and core IT delivery processes.
• Improve value, reliability, and performance for both internal stakeholders and external partners.
• Ensure high-quality, right-first-time delivery of releases, enhancements, and fixes.
• Establish strong engineering and service management processes, supported by performance monitoring.
• Increase automation across service delivery and release processes to reduce manual effort and operational risk.

🌟 You're a match

• 10+ years software development leadership and organisation experience
• 10+ years ITSM leadership experience (teams and services)
  · 10+ years cloud and digital solution management and execution
• 7+ years experience in payment services and solutions
• 7+ years transformation planning expertise and delivery
• 7+ years in data centric environments with expertise and strength in producing and utilisation of business metrics, KPI's and OKR's - driving continual improvement
• 7+ years professional team leadership and team and talent development (i.e. Development, Agile, Infrastructure, Networking)
• 7+ years budget management and commercial expertise (Opex/Capex)
• Migration programme expertise, moving legacy products, technologies and services to digital replacement within a live operational environment
• Cyber security awareness in terms of product / service development and run
• Risk mitigation in programmes and business as usual service provision
• Process improvement and efficiency background with supporting KPI's, metrics and tracking

Competencies

• Degree / Master qualification in related disciplines (Tech / Engineering)
• Experienced and comfortable working in an international matrix organisation
• Digital first approaches and focus on continual improvement through technology
• Metric driven with a strong focus on continual improvement and data evidence - a metric and data centric mind-set
• Excellent interpersonal and communication skills, approachable and people centric
• Strong organisation and planning skills
• Fiscally aware and clear numerous skills (Accounting/Budgeting)
• Able to lead and manage ambiguity
• High energy and comfortable with a fast-paced environment.
• Comfortable dealing with complexity and finding solutions and lines of sight
• Passionate about transformation, positive change through people, process and technology
• Delivery agent and driven
• Driven by innovation and business benefits

📍 Your location
Brussels,Belgium

☀️ Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter - a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.