Primary purpose of the role (What is the value added by this role, the overall aim, the reason that this role is required?) |
To deliver the full range of recruitment services provided by the Company to an assigned contract(s) in line with the agreed SLA / KPIs. Working as a strategic partner to our client(s) to ensure we add value and positively contribute to productivity/production, quality, H&S and people objectives. Consistently promote and strive to deliver the Company and wider Group mission, vision and values and strategy. |
General Responsibilities - Operational |
■ | Communications -Effective communication within your area of responsibility such that knowledge of Challenge-trg Managed Services - it's strategy, values and procedures/systems - are constantly refreshed and updated in the most positive manner. |
■ | Forecasting and Management of Requirements - Obtain and understand Tesco's forecasted labour requirement to be able to drive intelligent candidate attraction. Where such is a requirement of the contract / regional structure, effectively plan recruitment and manage the labour pool(s) to ensure candidate flow is understood and fill rates are achieved. Continuous communication with the Contract Manager to provide comprehensive updates on candidate pool/flow with clear identification of any potential shortfall |
■ | Compliance and H&S - Ensure that all activities meet with Company and Tesco's policies, procedure and relevant legislation. Drive and promote good health and safety practices to ensure that any risk is minimised. |
■ | Colleague Management, Support and Welfare - Ensure the engagement of our workforce by fostering a culture of fairness, transparency and consistency. Monitor conduct, performance and attendance to ensure such is being adequately addressed. Ensure all colleagues are treated with dignity and any commitments are fulfilled |
■ | Customer Focus - Work in partnership with the Contract Manager to embed and promote a customer centric orientation and ethos within the team to ensure that Tesco and all colleagues are provided with an exceptional experience of the Company |
■ | Budget Responsibility - Development of the annual budget in conjunction with the contract manager. Ensure all costs of operation are appropriately monitored and authorised to ensure that the contract(s) achieves budget and net operating profit target |
■ | Data Recording and Reporting - Ensure that appropriate and accurate data is recorded to allow KPI and MI reporting in line with agreed formats and timescales. Completion of any necessary payroll processes to ensure that all colleagues are paid correctly, first time and every time |