Due to recent growth and expansion, Metro Kia of Madison is looking for the right people to become a part of our work family. We have an exceptional sales force in need of assistance from a talented customer service staff who will be responsible for setting appointments and driving traffic to the dealership. This is a great opportunity to break into an exciting and lucrative career in the automotive industry! If you have prior customer service experience, have worked as a telemarketer or have previously worked setting customer appointments, here's your chance to join an amazing team!
Position requires flexibility including the ability to work nights, weekends and holidays.
Competitive Pay Plan
Medical, Dental and Vision, after 90 days
Paid Vacation, after 1 year
Great Work Schedule
Caring Owner, Management and Coworkers
Management Recognizes Hard Work
Great Opportunities for Employees
Tasks and Responsibilities
Make outbound calls daily/able to sit for long periods at a time.
Execute an inbound and outbound phone script to build rapport and set sales appointments.
Input/maintain information captured during phone calls into the CRM(customer relation management) software.
Keeping track of your daily calls, emails and appointments.
Obtaining minimum call metrics and other KPIs (Key Performance Indicators).
Handle and provide rebuttals to customer objections.
Organize workflow to meet department time-frames.
Direct sales questions to sales management.
Communicate and coordinate with internal departments.
Education and Experience
Prior Sales and call center experience a plus.
Car dealership experience a plus.
Knowledge of basic computer functions & typing.
Knowledge of customer service principles and practices.
Learn More About the Position Here!
Equal Employment Opportunity
We are an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status
We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
Role: Internet Sales Coordinator
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