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Date Added: Thu 15/09/2022

Collections & Recoveries Manager

Manchester, UK
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Company: MERJE LTD

Job Type: Permanent, FullTime

Salary: £40,000 - £45,000 per annum

You’ll be working as part of a team responsible for managing a portfolio of under-performing or problem assets arising within the company’s Corporate and Commercial Banking book.

If you’re someone who has performed a similar role already (or believe you possess transferable skills) this is the perfect opportunity to develop your career.

The difference you’ll make.

  • Reviewing each case on its individual merits and determining the best strategy for the Bank
  • Treating the customer fairly and providing the right level of forbearance
  • Providing empathy and understanding to customers in financial difficulty whilst maintaining adequate risk controls
  • Ensuring a high standard of service and quality is offered at all times to both internal and external customers
  • Working closely with senior managers, or attending forums on high profile and higher risk cases
  • Taking ownership of queries and complaints, escalating where necessary.

What you’ll bring.

  • Good understanding of recovery and insolvency processes in UK
  • Direct commercial or corporate banking experience

It would also be nice for you to have.

  • Ability to negotiate against the background of sometimes complex or sensitive situations
  • Strong interpersonal skills to ensure buy in from stakeholders to proposed courses of action.

What else you need to know.

  • This role is based in Manchester with flexibility working from home or can be fully remote based
Apply Now