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Date Added: Fri 13/05/2022

Technical Support Engineer / Junior Consultant

Welwyn Garden City, UK
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Job Type: Permanent, FullTime

Salary: £30000 - £40000

Xpertex are an information and data cyber security company that have been providing high-security services and solutions to the public and private sector since 2006. We are looking for an experienced Technical Support Engineer to join our team as a Junior Consultant responsible for designing, implementing and supporting customer solutions.

We are looking someone that wishes to grow with Xpertex with a capability and desire to move into more technical and senior roles within the team. If you are eager to learn new technologies and broaden your skill set this could be the role for you.

As a Junior Consultant you will provide customers and internal departments with technical advice to deliver Xpertex solutions, services and support. You will get the opportunity to work across multiple areas of the organisation including pre sales, internal IT, professional services and technical support.

Within this role you will gain exposure to a broad range of technologies including:

  • Network and Cyber Security (Juniper, Palo Alto, Arista, SonicWall)
  • Cloud (AWS, Azure, Office 365)
  • DevOps
  • Virtualisation (VMWare, Hyper-V)
  • Servers and storage
  • Software Defined Networking (SD-WAN, SD-LAN, SD-HOME, SASE)
  • Network Automation

What you’ll need to succeed

  • Previous experience within a technical support role working with one or more of the following technologies: Networking, Windows, Cloud, Cyber Security or Virtualisation
  • The ability to articulate technical concepts to a non-technical audience
  • Excellent communicator with strong numeracy, and written skills
  • Strong customer service and client facing skills
  • The successful applicant will be required to hold or attain Government Security Clearance after commencing the role. Applicants without current clearance will always be considered.

Why Xpertex?

  • Working at the forefront of technology
  • Exposure to a broad range of technologies
  • Investment of time and training for new skills or qualifications
  • Quarterly and annual employee recognition awards (Director awards, Pride awards)
  • Learn and work with some of the most talented professional in the industry
  • Working in a fast paced, collaborative and enjoyable environment

What you need to do now

Exponential-e are a company that hire for attitude and train for skills, so even if you don’t tick all of the boxes and still want to be a part of a company on the up, please click "apply now".

You will end up at our careers page, where you can see the full job description and send a copy of your CV to our recruitment team.

We will be in touch as soon as possible to discuss this opportunity, or other relevant positions we may have!

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