JOIN OUR WORK TO SUPPORT OUR COMMUNITIES TO THRIVE

Are you creative, organised and looking to gain hands-on experience in marketing? Are you someone who loves meeting people and wants to make a real difference in the local community? If you are organised, creative, and friendly, and want to build your skills in a supportive team, apply now!

ABOUT US:

We are one of Bristol s leading community organisations. We are a multi-purpose charity which supports and leads services for all ages and ethnicities, to achieve our vision of thriving communities. We help to improve health, wellbeing, local pride, and employment.

Our two sites (Greenway Centre and Southmead Adventure Playground & Youth Space) are much-loved local venues that provide inspiring spaces for a wide variety of experiences; this includes meetings and conferences, sporting events, community groups, celebrations, performance, and much more.

We are committed to building a staff team which represents the diverse community we work in. We encourage and welcome 5 from all backgrounds.

We are a Disability Confident employer.

Please tell us if there are any reasonable adjustments you would like us to make when you attend for interview or start work with us.

ABOUT YOU:

• You will have experience of working in a customer service environment.
• You will be knowledgeable and confident using social media platforms such as Facebook, Instagram, and LinkedIn.
• You will have great IT skills and have experience of Canva or Indesign, video editing, and using databases.
• You will have a passion for marketing to bring in new business and customers to our centres.
• You will have a strong eye for detail to create eye-catching, digital marketing content.
• You will be able to show initiative, think-on-your-feet, problem solve, and be eager to learn new things.
• You will enjoy working with a diverse group of people, building relationships, and providing great customer service.
• You will embody our values of: Positivity Integrity Excellence Welcoming Entrepreneurial.

ABOUT THE ROLE:

In this varied role, you will join our friendly and dynamic team to:

• Welcome visitors be the first point of contact to provide a warm, professional welcome to all visitors, tenants, and staff.
• Provide Front-of-House support respond to enquiries in person, by phone, on email, and via social media.
• Support Greenway Gym members assist with check-ins, membership sign-ups, and provide information on classes and services.
• Create engaging marketing content help produce eye-catching social media posts, website content, and print materials, to promote our spaces and services.
• Contribute to campaigns use photography, video, and strong copy to help deliver marketing campaigns and digital updates.
• Assist with event planning support the organisation to deliver events from promotion and ticketing to set-up.
• Maintain facility standards ensure Reception, Foyer, communal areas, and noticeboards are clean, welcoming, and up-to-date.
• Oversee safety and security act as a key-holder and fire marshal to ensure buildings are secure, and health & safety procedures are followed.
• Manage bookings operate our booking system for events, meetings, and room hire, to ensure a smooth customer journey.
• Support event set-up prepare spaces for events and community activities, including evening and weekend sessions.

DETAILS:

Location: Greenway Centre, Bristol, BS10

Reports to: Customer Experience Manager, and Communications and Marketing Manager

Contract type: Permanent

Salary : £24,727 to £26,241 (pro rata) dependent on experience

Hours: Part-time, two to three days per week with a requirement of working on Sunday 8:45 AM 17:15 PM. There is flexibility to agree which other two days, and the hours worked, for the right candidate.

Holiday & benefits: 33 days annual leave pro rata (inclusive of Bank Holidays), occupational pension, free membership to Greenway Gym and classes.

How to apply: Email a cover letter to say why you are the right candidate for this role and how you meet the essential criteria, along with your CV, to:

Deadline: 9 AM, Monday 7 th July.

Contact: To arrange a chat or visit contact Mark Lemon, Customer Experience Manager, tel: , email:

Go to the Person Specification HERE

Read more about working with us, HERE