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DATE ADDED: Tue 08/10/2019

Senior Applications Analyst

Vauxhall, UK


JOB TYPE: Permanent, FullTime

An exciting opportunity has arisen for an experienced Senior Applications Analyst to join an award winning leading international law firm based in Liverpool City Centre. You will be required to have experience of supervising a team and experience of working with iManage DMS or equivalent technology.

The firm are offering a competitive salary banding plus a fantastic benefits package.

Duties include:

- Managing the teams' workload and assisting with the prioritisation of issues
- Taking the Technical Lead when dealing with Major Incidents related to applications
- Providing support and proactive maintenance for line of business applications
- Supporting third party software that integrates into the Worksite DMS and other tools
- Managing and maintaining MDM (Mobile Device Management) and SCCM platforms and services
- Managing and maintaining Group Policy
- Troubleshooting and fixing Software and application related issues
- Providing 3rd line support to the Helpdesk Team
- Escalation of incidents to suppliers - building long term service relations with suppliers
- Advising and training the service desk to independently support applications supporting shift left priorities
- Independently undertaking projects to upgrade systems provided by third parties
- Managing and maintaining the portfolio of Applications and software updates via System Centre Configuration Manager
- Maintaining Desktop image testing and release cycles ensuring that the firm is protected from threats and that frequent vendor updates are prepared for and managed appropriately

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