Service Supervisor

Service Supervisor / Senior Support Engineer / Engineering Coordinator required to join a leading Engineering Manufacturer in Croydon.

The Service Supervisor / Senior Support Engineer / Engineering Coordinator provide Engineering support for all departments in a hands-on perspective.
 
The successful Technical Support Engineer / Service Support Engineer / Mechanical Engineer will ideally have an engineering background in Drive systems, power transmission, gearmotors, gearboxes, gear units, capital equipment, pumps, compressors, valves, hydraulics, or similar electro-mechanical engineering products.
 
Package:

• £40,000 - £50,000
• Annual bonus
• Pension
• Private Health Care
• Additional benefits

• To prove Engineering support for all departments in a hands-on perspective.
• To provide assessments, engineering changes, inspections, fault investigation, design, warranty claim investigation, and further engineering support roles
• Supervise the work, assignments, and schedule of the Service Technicians and the profitability of the Service Department.
• Assist in generating quotes for Mechanical Engineering service repairs/maintenance agreements.
• Implement and maintain a comprehensive Service Technician training program.
• Liaise with various engineering departments to ensure the correct compressed air installation and design.
• To ensure all customers are satisfied with the proposed installation results.
• Maintain the parts department including inventory.

• Experience servicing or managing field service engineers within drive systems, power transmission, gearmotors, gearboxes, gear units, capital equipment, pumps, compressors, valves, hydraulics, or similar electro-mechanical engineering products.
• The ability in maintaining good professional working relationships with existing and new customers.
• An Engineering qualification in a mechanically biased engineering discipline (minimum HNC/HND)
• Determination, enthusiasm, and motivation to succeed and grow with a reputable engineering company.
• Knowledge of CAD packages such as Siemens NX, Autodesk, or similar CAD package
• Proven experience within the compressor industry as a Service Engineer / Service Supervisor / Support Engineer / Mechanical Engineer/ Senior Mechanical Engineer / Technical Service Coordinator / Service Coordinator / Engineering Coordinator or similar position would be advantageous.
• Commutable to the workshop in Croydon