Job Title: Account Manager (Hard FM)

Location: Midlands (with UK travel)

Salary: £70,000 - £75,000 + £5k Car Allowance + Bonus + Benefits

Contract: Full-time, Permanent

Role Purpose

We are recruiting an experienced Account Manager to lead a multi-site Hard FM contract.

This is a senior leadership role with full P&L ownership of a £3-4m contract. The contract requires stabilisation, improved reporting, strengthened compliance and long-term growth. The Account Manager will operate as the senior escalation point across multiple UK sites and drive operational and commercial performance.

Key Responsibilities

Full P&L ownership and financial accountability.
Lead Hard FM delivery including PPM, reactive maintenance, M&E compliance and small works.
Ensure statutory compliance, governance and H&S standards are met.
Act as senior escalation point across sites.
Manage and develop site teams.
Drive operational improvement, reporting accuracy and service performance.
Build strong client relationships within a demanding public-sector framework.
Identify opportunities for contract growth and service development.
Work collaboratively with a central projects team delivering capital works.

Key Requirements

Proven experience as an Account Manager or Senior FM Leader within Hard FM.
Background within an FM provider.
Experience managing P&L and commercial performance.
Strong compliance and H&S knowledge within regulated environments.
Comfortable operating within life sciences, laboratory or manufacturing settings.
Willingness to travel nationally.
Enhanced DBS required.
Desirable Experience

Technical (electrical/mechanical) background.
NEBOSH or IOSH qualification.
Experience managing public sector contracts.
Experience turning around or improving underperforming contracts.

Apply today or email (url removed) for further details