Customer Service Executive

Location: Stockport | Full-Time | Permanent

Are you ready to take the next step in your career? Do you thrive in a fast-paced environment where your customer service skills can shine? If so, this could be the perfect opportunity for you.

We are an established engineering company seeking an enthusiastic Customer Service Executive to join our growing team. This is a key role supporting both our customers and internal functions to ensure exceptional service delivery from start to finish.

What You'll Do

As our Customer Service Executive, you'll play a vital part in maintaining strong customer relationships and supporting our internal operations. Your responsibilities will include:

Creating Quotations: Preparing accurate and competitive quotations tailored to customer requirements.
Customer Service Excellence: Building strong, long-lasting relationships with existing clients while supporting the onboarding of new customers.
Team Collaboration: Working closely with the sales and engineering departments to help deliver a seamless service experience.
Sales Support: Assisting with internal sales processes, contributing to sales strategies, and supporting the overall growth of the business.

Who You Are

We're looking for someone who brings both professionalism and personality to the role. The ideal candidate will have:

Previous experience in customer service or internal sales, ideally within an engineering or technical environment.
Strong communication skills with the ability to engage effectively with customers.
A talent for producing clear and concise quotations.
A proactive, solutions-focused mindset with a commitment to going the extra mile.
The ability to perform well in a fast-paced and collaborative office environment.If you're passionate about delivering exceptional customer service and enjoy working in a technical, solution-focused setting, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website