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DATE ADDED: Fri 08/11/2019

Outreach Support Worker

Pitsea, UK
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JOB TYPE: Permanent

SALARY: £20000/annum

Peabody have an exciting opportunity for an Outreach Support Worker to join our team covering Castlepoint, Rochford and Rayleigh areas. You will join us on a full time, permanent basis in return you will receive a competitive salary of £20,000 per annum.

The Outreach Support Worker role:

At Peabody, we're committed to delivering high quality, effective outreach support services for vulnerable people.  The Essex outreach service is designed to reduce and prevent homelessness and promote the independence, wellbeing and inclusion of customers.  Working as part of a large community based team, you'll deliver strength-based support services to people who are homeless or at risk of homelessness.

Responsibilities of our Outreach Support Worker include:

- Provide information, support and guidance to customers to increase their independent living skills.  These may include budgeting, support to get into training education, dealing with tenancy related issues, and signposting to specialist agencies.

- Confident use of IT packages and technology products including mobile phone, tablets

- Participate in all parts of the service from the initial referral, being able to confidently triage to the right level of support, completing assessments and crisis support as required and to hold an individual caseload of customers requiring various levels of support living either in the community.

- Offer support at drop-ins across the County, providing support, advice or guidance as needed.

- Encourage customers to recognise the benefit of additional support services related to their mental health, drug and alcohol misuse problems, or other health issues and assist with access to these services.,

- Plan a structured programme with the customers to reduce the support, making them aware of the drop-in service provided should they need one off support, advice or guidance.

- Ensure that customer participation and consultation forms an integral part of the service.

- Support customers to make full use of community facilities, play an active role in their community and take up cultural, recreational, educational and employment opportunities.

- Support customers to develop and maintain positive and effective relationships with their family, friends, carers and other professionals

- Promote self-advocacy and advocate for all customers

What we're looking for in our Outreach Support Worker:

- Experience of supporting vulnerable people to live independent lives in the community

- A knowledge of a variety of support interventions and techniques

- A good knowledge of statutory and community services

- A good knowledge of welfare benefits and a practical understanding of tenancy law

- A good knowledge of Safeguarding Vulnerable Adults

- Able to use IT software packages (e.g. spreadsheets, word processing and databases)

- Excellent written and verbal communication skills

- Numeracy skills sufficient to advise customers on benefit entitlements, debt issues and household budgeting and management

- Able to work outside of normal office hours when required

- Must have a Full Driving Licence and have access to a car

Benefits of becoming our Outreach Support Worker:

- 25 days leave plus bank holidays

- Paid Mileage at 45p per mile

- Up to 4% pension contribution matched 1:1

- Spot Bonus awards

- Long Service awards

- Paid Induction Training

- Paid Enhanced DBS

- Annual pay review

If you feel have the skills and experience to become our Outreach Support Worker please click 'apply' today, we'd love to hear from you!

Closing date: 26th November 2019
Role: Outreach Support Worker
Job Type: Permanent
Location: Pitsea, Essex,

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