Referrals & Business Development Lead - Social Care
Dudley | Residential & Supported Living Services

Are you an experienced Referrals Manager, Business Development Lead or Care Manager with strong knowledge of social care commissioning and local authority referrals?

This is an excellent opportunity to take ownership of the referrals process and business development activity for a growing provider of residential and supported living services supporting adults with learning disabilities and complex needs.

Over the last eight years, the organisation has built a strong reputation for delivering high-quality, person-centred services where people genuinely feel at home. With two new supported living services opening this year, they are now looking for a Referrals and Business Development Lead to support their continued growth and ensure the right people move into the right services.

The Role

You will lead and coordinate the referrals process across the organisation, working closely with Registered Managers and the senior leadership team to identify suitable placements and reduce voids across services.

You will play an important role in ensuring the organisation builds strong relationships with local authority commissioning teams and secures new opportunities as services expand.

Key responsibilities include:

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Managing and coordinating the referrals process across all services

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Reviewing and responding to new placement opportunities

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Working closely with Registered Managers to assess suitability of referrals

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Carrying out person-centred assessments of support needs

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Preparing and submitting tender and framework applications

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Registering for Local Authority framework agreements, including renewals and new areas

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Supporting the launch of two new supported living services

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Working with the senior management team on new development projects

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Building positive relationships with commissioners and local authority teams

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Ensuring vacancies are filled with individuals whose needs can be well supported by the service

About You

We are looking for someone with strong experience of referrals and commissioning within social care.

You may currently be working as a:

Referrals Manager / Referrals Lead / Business Development Lead (Social Care) / Care Manager or Registered Manager with responsibility for referrals and placements

A background in social care is essential. Applications from candidates without social care commissioning or referrals experience will not be considered.

You'll ideally have:

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Strong knowledge of local authority commissioning and referral processes

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Experience of supported living or residential care services

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Experience completing referral assessments and placement matching

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An understanding of framework agreements and tender processes

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A Level 5 qualification in Leadership and Management in Social Care (or equivalent), or be working towards it

You must also:

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Be a driver with your own vehicle

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Be able to travel to the Dudley office and services across the Midlands

Interested?

If you would like to be considered for this Referrals and Business Development Lead role, please click Apply to send your CV to Laura at Thendon Resourcing