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Date Added: Fri 16/09/2022

IT Service Desk Analyst

Watford, UK
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Job Type: Permanent, FullTime

Salary: £26.00 per hour

Service Desk Analyst Hertfordshire £26 per hour via Umbrella Your new companyYou will be working for a multinational company who are the fifth largest company in the world within their industry. They are currently recruiting a Service Desk Analyst on a contract basis initially until the end of MarchYour new roleAs a member of the IT Service desk team, you will provide 1st line technical support to our employees. The role is desk based and involves being logged onto the telephone system and logging incoming calls via emails. You will be expected to manage the logging and resolution of IT technical faults and enquires, monitoring progress and keeping customers appraised of events. What you'll need to succeed

  • To be considered for this role, you must have experience in an IT service support environment, which includes experience of administering and providing support for the following:
  • PC, Laptop and Printer hardware.
  • iPhones and iPads.
    • Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner.
    • Demonstrate commitment to service quality and customer focus.
  • Microsoft Windows 10 operating systems.
  • Support deployment, management and support of Microsoft Office 365.
  • Web applications.
  • Active Directory services.

What you'll get in returnA contract with potential for longevity and a great company on your CV. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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