• Annual Salary: £170-£210 per day depending on experience 
• Location: Croydon
• Job Type: Full-time

Join our dedicated team as a Lead Family Support Worker, where you will provide crucial support and mentorship to families experiencing both short and long-term challenges. This role is pivotal in empowering SEND children and their families to overcome various social and personal issues, enhancing their ability to thrive in challenging environments.

• Conduct initial assessments of family needs to plan and provide necessary support, preventing escalation of issues.
• Regularly review caseloads through home and community visits, ensuring families are supported to progress and achieve desired outcomes.
• Collaborate with social workers, colleagues, and multi-agency networks to evaluate needs and monitor progress.
• Manage your own workload, including administration and diary commitments.
• Assess and enhance parenting skills through practical activities, improving physical and emotional care capabilities.
• Support children in their learning and development, ensuring consistent school attendance through outreach efforts.
• Educate parents on various educational and play strategies, and provide practical home management tips.
• Offer budgeting advice to help families manage household expenses effectively.
• Coach, mentor, and motivate families, highlighting the benefits of engaging in relevant activities.
• Maintain meticulous records of all interactions and ensure compliance with professional standards and legislation.
• Provide support during family crises, such as a hospitalization, and attend court sessions when necessary.

• Proven experience in a similar role, ideally within a social services, health, or educational setting.
• Strong ability to work independently and as part of a multi-disciplinary team.
• Excellent communication and interpersonal skills, capable of working with diverse groups.
• Knowledge of local service provisions for effective signposting and referrals.
• Commitment to professional practice standards and relevant legislation, including safeguarding and confidentiality policies.
• Ability to manage crises and maintain professionalism under pressure.

• Competitive salary
• Opportunities for professional development and training.
• Supportive and inclusive work environment.
• Comprehensive benefits package, reflecting the importance of our staff's well-being.

To apply for the Lead Family Support Worker position, please submit your CV and a cover letter detailing your relevant experience and why you are passionate about this role.