KEY DUTIES

• Book on and book off with the MadiganGill Security Control Centre using the Guardhouse mobile application
• Ensure comprehensive shift handovers are documented and conducted between outgoing and incoming teams
• Review all incidents, near misses, welfare reports and maintenance requests
• Oversee unlock and lock up procedures, including alarm setting and unsetting
• Maintain full accountability of site keys
• Review, triage and action stakeholder email requests
• Manage access card creation, modification and cancellation in line with approval processes
• Ensure patrols are completed by the security team
• Verify all vehicle access and confirm legitimate business on site
• Conduct daily briefings with the Client Security Manager
• Deliver toolbox talks to the site security team
• Manage planned absences across three client locations
• Ensure training compliance in line with assignment instructions and risk assessments
• Conduct local employee appraisals
• Assist with investigations where required
• Respond to incidents, near misses and welfare related matters
• Maintain up to date local operating procedures in agreement with the Client Security Manager

RESPONSIBILITIES

• Ensure all client agreed tasks are fulfilled in accordance with assignment instructions
• Adhere to all site safety control measures and risk assessments
• Report to the Client Security Manager for day to day operations
• Report to the MadiganGill Contracts Manager regarding company matters
• Ensure all incidents and near misses are escalated in accordance with distribution lists
• Maintain a professional appearance at all times
• Demonstrate strong customer service capability
• Support student welfare as required
• Uphold the professional standards of both the client and MadiganGill Security & FM
• Refrain from using social media or meeting applications to advertise or advocate events on site, or to contact students
• Maintain a valid and authorised SIA licence
• Maintain a valid First Aid qualification
• Comply fully with GDPR and data protection requirements
• Remain courteous, polite and welcoming
• Demonstrate reliability and a positive, proactive attitude
• Comply with all health and safety measures