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DATE ADDED: Thu 14/11/2019

Trainee Insurance Claims Handler

Chelmsford, UK

JOB TYPE: Permanent

SALARY: £16912/annum

Are you keen to kickstart your professional career with a progressive role offering excellent training? This office based role offers a fantastic opportunity within the insurance industry.

Trainee Motor Claims Handlers

Salary: £16,912.50 rising to £17,937.50 after 9 months training

Hours: Monday to Friday, 9 to 5pm

Central Chelmsford

The Company

My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are in The Times Top 100 Companies to work for. They are now looking to recruit Trainee Accidental Damage and Theft and Fire Motor Claims Handlers to join their dynamic and forward thinking team in central Chelmsford.

The Role

Your role as Claims Handler will be to look after your customer. They may have had an accident by the side of the road and it will be your job to arrange a hire car and get the car into the garage for repairs. You will be there to update and look after each customer and see them through the whole process with an empathetic ear and friendly manner.


Process New Repair Total Loss Claims in accordance with claims philosophy
Provide support to the Team Leader by ensuring delivery of own performance against agreed objectives, KPI's and SLA's
Liaise with suppliers to ensure delivery of customer service
To match unreferenced post to relevant claims
Additional administration duties as requiredThe Ideal Candidate:

Excellent customer service and communications skills
Strong literacy and numeracy skills
Demonstrate a calm and professional attitude at all times
Ability to listen, identify and resolve customer issues
Willingness to develop self and new skillsWhat's on Offer?

A starting salary of £16,912.50 rising to £17,937.50 after passing training, plus an excellent benefits package.

22 days holiday plus bank holidays
5% pension contribution scheme
Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more
Healthcare benefits
Life assurance
Role: Trainee Insurance Claims Handler
Job Type: Permanent
Location: Chelmsford, Essex,

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