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DATE ADDED: Fri 14/06/2019

Telecoms / IT On Site Account Manager

London, UK
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JOB TYPE: Permanent

SALARY: £28000 - £33000/annum + 22 days hols + bonus + pen

Telecoms / IT On Site Account Manager required to work near Cannon Street

Responsibilities:

* Delivery Support liaison for services to my client's Customers

* Dealing with adding/removing appropriate international bundles/data bars for users as they travel

* Dealing with applying appropriate company policies as and when devices are lost/stolen/damaged

* Responsible for extracting and archiving monthly call, dealer board, SMS and Skype recordings using Verint

* Providing 1st line support to end users either in person, by email of via phone

* Dealing with VIP users and responding with an appropriate level of urgency

Skills required:

* Ideally you will come from a Telecoms or IT background

* Strong Onsite Account Management experience

* Excellent communication and written skills

* Proven developing a good rapport with account main contacts

* Proven ability to client build relations

* Producing and editing large excel reports required by clients to ensure accurate data

Please be aware this is not a Sales role and no commission offered, however this is a great secure position with good stability and a possibility to progress.

Please send in your CV if you have the above skills
Role: Telecoms / IT On Site Account Manager
Job Type: Permanent
Location: London, London,

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