We're looking for a proactive, solutions-driven Business Applications Specialist to join a dynamic IT function supporting critical operational systems across logistics, warehousing and transport.
This is a hands-on role for someone who thrives on ownership, enjoys solving complex problems, and can confidently bridge the gap between technical systems and business needs.
What you'll be doing

* Taking the lead on key business systems, ensuring data integrity, performance and reliability

* Supporting users and troubleshooting issues to keep operations running smoothly

* Managing system configuration including customer onboarding, contracts and charging structures

* Working closely with internal IT teams and external vendors to deliver enhancements and upgrades and having the ability to communicate to technical and non-technical people.

* Driving continuous improvement by analysing processes and implementing smarter solutions

* Creating clear procedures and documentation to strengthen system governance

* Becoming the go-to expert for your applications, reducing reliance on third parties

What we're looking for

* A self-starter who can manage priorities and deliver results independently

* Strong communicator, confident engaging with stakeholders at all levels

* Analytical thinker with a methodical approach to problem-solving

* Experience supporting business systems in a fast-paced operational environment

* Passion for improving processes and driving real business value

* Calm under pressure with a strong customer-focused mindset

Why join?

* Play a key role in shaping and improving business-critical systems

* Work closely with both technical teams and operational stakeholders

* Opportunity to make a visible impact across multiple sites