Customer Support Administrator - Poole BH12 - Salary up to £23,500 pa DOE

Exciting Project Support role with excellent growth opportunities! We are proud to be working with a growing company based near Poole that has an exciting opportunity for a Customer Support Administrator to join a very busy and friendly team.

The company specialises in property and facilities management and has recently won long-term contracts with local housing associations and is therefore seeking a new addition to be part of its exciting growth plans!

As a Customer Support Administrator, you will be well-organised and highly motivated whilst also possessing excellent communication and customer service skills. You will also possess a positive attitude and enjoy working as part of a fun team! Efficient all round IT skills are also essential to the role. Due to the nature of the role, a calm approach and accuracy of work whilst working in a highly pressured and fast-paced environment is important.

Duties of the role:

* Responsible for organising planned works for building projects

* Answer incoming calls from tenants and engineers, helping with queries

* Maintain the outlook diary to ensure promises and follow-ups are actioned, ensuring contract compliance

* Keeping accurate records of discussions or correspondence

* Work collaboratively with the team

This is a fantastic opportunity offering long-term progression.

Benefits:

* Company events

* Company pension

* On-site parking

* Sick pay

Customer Support Administrator

Poole BH12

Salary: up to £23.5k per annum DOE

Hours: 08am - 17.00pm Monday - Friday