Business Development Manager

Location: Swindon – Delta Business Park

Salary: £35,000 – £40,000 basic commission

About Us

Responsive Personnel is a leading independent recruitment agency based in Swindon, specialising in the industrial, commercial, and hospitality sectors since 2014.

With healthy repeat business and a reputation for responsiveness, professionalism, and local expertise, we’re proud to support businesses ranging from SMEs to large corporates. As we expand across Swindon and the wider South West, we’re seeking a results-driven Business Development Manager to play a key role in driving our growth.

The Role

As Business Development Manager, you will be responsible for building strong, long-term relationships with clients and driving new business opportunities across our core sectors. This is a client-facing role where you’ll be expected to identify prospects, win accounts, and strengthen existing partnerships.

You’ll work closely with the leadership team to deliver revenue growth targets, develop sales strategies, and position Responsive Personnel as the recruitment partner of choice.

Key Responsibilities

Business Growth

• Proactively identify, target, and convert new client opportunities
• Develop and deliver tailored sales strategies across industrial, commercial, and hospitality sectors
• Negotiate contracts and manage the tender process for key accounts
• Build trusted relationships that encourage clients to transition to Responsive Personnel

Client Relationship Management

• Build and nurture long-term client partnerships
• Attend client meetings, networking events, and industry forums to raise brand visibility
• Work with consultants to ensure service excellence and retention of accounts
• Act as the main point of contact for high-value clients

Sales Leadership & Strategy

• Achieve and exceed agreed revenue and margin targets
• Provide market intelligence and competitor insights to inform strategy
• Collaborate with internal teams to deliver tailored staffing solutions
• Contribute to the development of marketing campaigns and promotional activities

Reporting & Planning

• Track KPIs including client acquisition, retention, and revenue growth
• Prepare regular reports for the MD on sales activity and pipeline health
• Support strategic planning for regional and sector expansion

Essential Requirements

• 3+ years’ experience in B2B business development or sales (ideally recruitment or staffing)
• Proven track record of winning new business and exceeding targets
• Strong commercial awareness and negotiation skills
• Excellent relationship-building and communication abilities
• Self-motivated, proactive, and results-driven
• Full UK driving licence

Desirable

• Experience within recruitment (industrial, commercial, or hospitality sectors)
• Knowledge of the Swindon/South West business landscape
• Experience managing high-value accounts and tenders
• Familiarity with recruitment CRM systems

What We Offer

• Competitive salary £35,000 – £40,000
• Uncapped commission (OTE £50,000+)
• Bonus incentives linked to performance
• Opportunity to play a key role in the growth of an expanding agency
• Professional development and career progression
• Modern office at Delta Business Park, Swindon with parking and excellent transport links
• Supportive, ambitious team culture

If you’re a natural dealmaker with the drive to grow business and build lasting client partnerships, we’d love to hear from you.