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DATE ADDED: Thu 11/10/2018

Implementation Consultant - EMR, PM Software

South Jordan, USA
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COMPANY: M&M STAFFING

Job Description

We are looking for aggressive, self-motivated Implementation Consultant with EMR, PM Software experience to work with a great team in the Medical Software Industry.

The Implementation Consultant will manage the implementation process for an assigned client list, working directly with clients to identify, prioritize and manage strategic needs for an efficient and effective implementation.

Do you have the following experience?

  • Project Management
  • Web-based training or classroom training/coaching experience.
  • Medical computerized billing and scheduling software systems.
  • Implementation of web-based systems.
  • Data conversion and 3rd party interface processes.

The ideal Implementation Consultant will have experience working in one of these positions in the Medical Industry: Office Managers in a Physician's office, Medical Billing Managers, RN or CNA, Practice Management or EHR training, implementations

  • Oversee, Coordinate, and manage all aspects of the implementation with multiple databases in the timelines provided or set with clients.
  • Communicate and manage internal and external implementation requirements and expectations.
  • Serve as a single point of customer contact during the implementation.
  • Assure client satisfaction.
  • Train new or existing clients for a successful PM, EHR, and add on product usage.
  • Travel and provide onsite training for clients when required.
  • Manage client escalations.
  • Assist in the review of client processes and the development of new workflow plans.
  • Manage client relationship during the implementation process.
  • Communicate progress updates weekly or as agreed upon with client.
  • Support sales teleconference in hand-off of new client.
  • Ensure implementation milestones are met on time.
  • Coordinate and train the Electronic Data Interchange (EDI) agreement process.
  • Coordinate data conversion, interface, and other timelines and expectations.
  • Hand off to Client Support when client has successfully completed process.
  • Assist and perform other duties as needed and directed by leadership

Qualification

  • Bachelor's Degree in business or related field is preferred.
  • Required 3+ years’ experience in the following areas:
  • Project Management
  • Web-based training or classroom training/coaching experience.
  • Medical computerized billing and scheduling software systems.
  • Implementation of web-based systems.
  • Data conversion and 3rd party interface processes.
  • Industry experience in a medical office environment, customer service, IT, or support desk
  • EMR/EHR implementation experience preferred. Ability to act as a change agent in helping a client adapt to new processes and technology.
  • Ability to balance empathy and accountability with a client, to timely complete implementation.
  • Strong working knowledge of Windows, MS Word, various Internet Browsers, Excel, PowerPoint, and Webinar Delivery.
  • Ability to lead a client successfully through technical processes.
  • Ability to manage and fulfill client expectations.
  • Excellent written and oral communications skills.
  • Excellent communication and organizational skills with a customer service focus.
  • Ability to prioritize effectively and handle shifting priorities professionally.
  • Personal track record of being thorough, courteous and responsive in customer service.
  • Ability to communicate with various business contacts in a professional and courteous manner.
  • Self-starter, with the ability to organize work for maximum efficiency.
  • This is not a remote position
  • No travel involved.

Additional Information:

  • Pay: $21.63 to $24.04 - hourly (45K to 50K - yearly)
  • Benefits: medical, dental and vision, 401(k) matching, tuition reimbursement and flexible work time are just a few of these benefits.
  • Temp to Hire Full-time position


Role: Implementation Consultant - EMR, PM Software
Job Type:
Location: South Jordan,

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