Senior Logistics Coordinator

An opportunity has arisen for an experienced Senior Logistics Coordinator to join a growing business based in Stoke-on-Trent. Reporting to the Operations Manager, you will take responsibility for the day-to-day logistics operation, ensuring safe, compliant, cost-effective and customer-focused delivery performance while supporting continuous improvement and team development.
Key Responsibilities of this Senior Logistics Coordinator role:

Manage daily logistics and transport operations to ensure on-time, compliant deliveries
Plan and coordinate transport, routing and carrier allocation
Oversee warehouse activities including picking, packing and loading
Manage carrier performance, KPIs and supplier relationships
Resolve delivery issues and maintain logistics documentation
Support customer order fulfilment and service levels
Champion health & safety and fleet compliance
Lead, coach and develop the logistics team
Monitor performance metrics such as OTIF, costs and damages
Support systems and process improvements, including import/export where applicableSkills required for this Senior Logistics Coordinator role:

Proven experience in a logistics or transport leadership role
Knowledge of HGV operations, delivery planning and carrier management
Strong communication, organisation and problem-solving skills
Customer-focused with excellent attention to detail
Confident using Microsoft Office and stock control systemsDetails of this Senior Logistics Coordinator role:

Hours of work: Monday to Friday 8:30am-5:00pm
Salary: £32,000 per anum
Performance-related bonus
Training and development opportunities
26 days holiday plus bank holidays (including Christmas shutdown)
Employee healthcare plan (opt-in)
Life assurance (1 x salary)
Annual pay review and reward schemes