Kolt Recruitment are looking to recruit a Bodyshop Manager for our client's body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing the team to deliver a quality repair.

Key Experience

* Bodyshop Management

* Audatex preferred

* Customer Satisfaction

* Manages key KPI's including but not exclusively, estimate conversion, hours per job card

* To build a rapport and qualify customers' requirements by talking and listening to customers and understanding their requirements - both their stated and unconscious requirements

* Uses a good understanding of the customer's needs to guide them towards the product or service that will best meet their needs

* Agrees the detail of the work that is to be carried out

* Scheduling work to meet customer requirements, taking into account Bodyshop utilisation targets, and job complexity and parts/materials availability

* Co-ordinating Bodyshop activity to deliver agreed work

* Liaising with Parts Department to ensure all parts arrive on time for repairs to commence.

If you would like any further information on the opportunity please contact Claire Harrington