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Date Added: Sat 23/08/2025

Customer Support Administrator 12Mth FTC

Wetherby, LS22, UK
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Company: OPTIMUM RECRUITMENT GROUP LIMITED

Job Type: Contract, Temporary, Full Time

Salary: £23000 - £26000/annum plus benefits and hybrid working

Are you a self-motivated administrative individual, with an eye for detail who takes a pride in their work? If so, we want to hear from you!

Optimum Recruitment Group are proud to be working exclusively with a brilliant business based in Wetherby who are currently recruiting for a Customer Support Administrator to join the team, for 12 months to cover a maternity leave requirement (with potential to go permanent).

Your primary objective will be working within the commercial administration team providing all-round administrative and customer support to the activities of the commercial teams.

You will:

* Provide telephone support and ensure incoming calls are answered as quickly as possible during busy periods

* Proactively support and embed a generative safety culture.

* Enter enquiries and bookings onto WS5 system.

* Enter data and provide quotations from WS5 for the commercial team.

* Produce reports and correspondence as and when requested by customers and the commercial team.

* Ensure job completions are processed accurately with attention to detail on the paperwork and on time for invoicing purposes when required.

* Ensure inter group and internal movements are processed correctly with attention to detail on the paperwork when required.

* Ensure internal transactions are processed on a regular basis.

* Ensure correct procedures are always followed.

* Carry out incidental office duties.

* Undertaking specific projects if required.

* Any other reasonable duties as and when required.

To be successful in this role, you need to be able to demonstrate the following skills and experience:

* Demonstrable administration experience.

* Excellent communication skills.

* Strong computer-based skills and operating systems including Microsoft Excel, Word and Outlook.

* Ability to focus on detail and complete administrative duties to tight deadlines.

* Experience of and ability to work in a methodical, organised and systematic manner.

* Skilled in working within deadlines whilst being flexible and confidently prioritising tasks.

Salary up to £26k dependant on skills and experiences plus a generous benefits package and a clearly defined hybrid policy
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