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DATE ADDED: Thu 27/06/2019

Technical Support Engineer

London, UK

JOB TYPE: Permanent

SALARY: £0 - £45000/annum TBC

A Global Consultacy firm are looking to enhance thier Technology Offering by adding an Technical Support Engineer to their team.

A sucessful Candidate will:

Provide Local, Regional and Global support for Ringtail, Relativity and other hosted applications.

Respond promptly and professionally to customer quries in accordance to the SLAs

Fully Document all issues

Help to improve processes

Influence product design and functionality

Develop and Maintain long-term relationships with customers

Administer users through Active Directory

Develop Ringtail training materials and support documents

Create and maintain internal and external support documentations
Role: Technical Support Engineer
Job Type: Permanent
Location: City of London, City and County of the City of London,

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