Location: Milton Keynes
Salary: £50,000 per annum
Working Model: Fully Office-Based

We are seeking an experienced Branch Manager to lead day-to-day operations within a busy retail banking branch in Milton Keynes. The successful candidate will be responsible for driving business performance, ensuring regulatory compliance, and delivering excellent customer service.

• Oversee daily branch operations, ensuring smooth and efficient service delivery

• Lead, coach, and develop branch staff to achieve performance targets

• Drive business growth through customer acquisition and relationship management

• Ensure full compliance with FCA regulations, AML/KYC requirements, and internal policies

• Manage risk, controls, and audit readiness within the branch

• Handle escalations and provide high-quality customer service

• Monitor branch performance, reporting on KPIs and implementing improvements

• Previous experience in a Branch Manager or senior retail banking role

• Strong knowledge of retail banking products and services

• Good understanding of FCA regulations, compliance, and risk management

• Proven leadership and team management skills

• Strong communication and customer relationship skills

• Competitive salary of £50,000

• Opportunity to lead and develop a growing branch

• Stable, office-based role within a reputable banking environment