Job Title: Children's Support Worker
Location: Cardiff
Company: IOS Care
Employment Type: Full-time / Part-time
Reports to: Residential Team Leader / Manager
About IOS Care
IOS Care is a privately run care provider with over 17 years of experience in delivering high-quality, compassionate support. We are committed to improving the lives of the individuals we work with, offering professional, person-centred care that promotes independence, safety, and emotional well-being. We provide staffing and care services across Cardiff and the surrounding areas.
Role Overview
As a Children's Support Worker, you will provide direct care and emotional support to children living within our residential settings. You will play a key role in ensuring the safety, well-being, and development of each child, helping them to achieve their potential and live fulfilling lives. This role requires empathy, patience, resilience, and a commitment to safeguarding children at all times.
Key Responsibilities
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Provide day-to-day care and support for children in line with individual care plans.
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Promote each child's physical, emotional, and social development through structured activities and daily routines.
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Build positive, trusting relationships with children, encouraging self-esteem and independence.
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Support children in attending education, leisure activities, and appointments.
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Assist with life skills development, including personal care, cooking, budgeting, and household tasks where appropriate.
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Maintain accurate and up-to-date records, including daily logs, incident reports, and safeguarding documentation.
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Work closely with colleagues, families, social workers, and other professionals to ensure holistic support.
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Adhere to safeguarding procedures and ensure the protection of all children in your care.
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Follow all company policies, procedures, and relevant regulatory standards.
Essential Requirements
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Experience working with children or young people in a residential, care or similar setting.
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Understanding of safeguarding, child protection and professional boundaries.
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Strong communication, teamwork, and relationship-building skills.
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Ability to remain calm under pressure and handle challenging situations with sensitivity.
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Flexibility to work shifts, including evenings, weekends, and sleep-ins as required.
Qualifications
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NVQ/QCF in Children and Young People's Workforce or equivalent (or willingness to work towards this).
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Up-to-date safeguarding and first aid training (preferred; training can be provided).
What We Offer
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Competitive pay rates.
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Comprehensive induction and ongoing training.
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Supportive working environment with career development opportunities.
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Employee wellbeing support.
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The opportunity to make a real difference in children's lives