Overview
Our client is seeking a motivated and professional Instructions Manager to join their busy office. The role involves managing daily operations of the sales team in the absence of the Sales Manager, supporting clients, and ensuring smooth running of sales activities.

Key Responsibilities

* Oversee the daily management of the sales team in the Sales Manager's absence

* Act as first point of contact for clients visiting the office

* Handle telephone and online enquiries promptly and professionally

* Arrange and manage booking of property viewings and valuations

* Conduct property valuations and viewings for properties for sale

* Create marketing materials, update window displays and website listings

* Undertake direct marketing activities to generate leads

* Act as first reporting officer for junior sales team members

* Attend and contribute to monthly sales meetings

Additional Responsibilities

* Conduct property viewings and valuations for rentals when required

* Provide cover for Sales Progression and administrative duties as needed

* Assist with contract paperwork and other duties to support smooth business operations

Hours & Benefits

* 40 hours per week: Monday-Friday (08:45-17:30), plus alternate Saturdays (09:00-15:30) with a day off in lieu

* 20 days annual leave plus Bank Holidays and birthday (rising to 25 days with service)

* Mileage allowance paid at 45p per mile

* Smart business dress required at all times

Requirements

* Full UK driving licence and access to a car

* Previous estate agency experience

* Proficient in Microsoft Word and general computer literacy

* Strong ability to work independently and as part of a team