Tenancy Enforcement Lead (ASB/Fraud) - Hourly Salary: £22.48 PAYE/£29.85 UMBRELLA
- Location: Clapham Park, London
- Job Type: Ongoing temporary, potential for temp-to-perm
- Working Hours: Full-time, Monday to Friday, Hybrid working
We are seeking a Tenancy Enforcement Lead to join our Housing Management team, focusing on Anti-Social Behaviour (ASB) and Tenancy Fraud enforcement across all properties in the London Borough of Lambeth. This role requires a candidate with strong safeguarding experience and an understanding of legal processes related to ASB and tenancy issues. The successful candidate will be comfortable dealing with challenging situations including deprivation, gangs, and firearms issues.
Day-to-day of the role: - Construct detailed evidential bases for legal actions, prepare cases, gather evidence, draft witness statements, and prepare notices of seeking possession and other associated documentation.
- Lead in court trials and other interim court hearings as a professional witness, prepare court paperwork, issue proceedings, and present cases in urgent injunction applications.
- Oversee ASB and Tenancy Fraud cases managed by local teams, providing regular reviews, advice, guidance, support, and direction.
- Maintain up-to-date knowledge of ASB and Tenancy Fraud legislation, frameworks, and best practices, ensuring all staff are appropriately briefed and trained.
- Build and sustain working relationships with key stakeholders including residents, local authorities, local police teams, and other service providers.
- Represent the organisation at multi-agency or tasking meetings and work with the Empowering Futures Team to deliver strategic area-based solutions and community safety initiatives.
Required Skills & Qualifications: - Proven experience managing complex ASB/Harassment cases from start to finish, preferably in a housing setting.
- Experience preparing and presenting ASB and/or subletting cases to the County Court while supporting witnesses.
- Strong understanding of landlord and tenancy law and its application in relation to tenancy management.
- Excellent communication skills, with the ability to explain complex information to diverse audiences.
- Ability to negotiate and influence customers, colleagues, and stakeholders.
- Self-motivated with good planning, organising, and prioritisation skills.
- Possession of a current full and valid driving license and a car for business purposes.
Benefits: - Competitive hourly rate
- Hybrid working flexibility
- Opportunity to work in a challenging and rewarding role
- Potential for temporary to permanent transition
To apply for this Tenancy Enforcement Lead position, please submit your CV
