Medical System Co-ordinator

Location: Prestatyn, North WalesHours: Part Time. 22.5 hours Monday to Friday

Working Pattern:  Hybrid work - Office and home, office hours.Contract Type: Permanent ContractSalary: Competitive Grade 3

We are looking for a Medical Systems Co-ordinator to join our busy, administrative and projects team based in Prestatyn, North Wales.

This is a really interesting role and you will support facility requirements for the Primary Care Division, as part of the Team who are responsible for managing key functional tools (Meddbase, Patient portal, OH portal, Placement system and Intranet system called CIDER) and support services to enable delivery of Primary Care services.

What you’ll do:

• Work on multiple projects simultaneously across the business, engaging with both internal and external stakeholders in regular meetings
• Support corporate client service on-boarding for new service contracts as directed by the Medical Systems Implementation and Projects Manager
• Act as an intermediary between internal departments and corporate clients to evaluate service needs
• Work with business depts. on new products and offer input on how to incorporate in to systems and processes.
• Responsibility for creating or amending existing charge bands, modules and appointment types and to add new clients to the system.
• Actively share ideas with colleagues to help increase the overall success of the business
• Monitor the Implementation email inbox

What you’ll bring:

• Experience in a similar role, involved in administration, systems and projects.
• Knowledge of the Primary Care systems.
• Attention to detail, time management, and ability to work under pressure using your own initiative.
• Excellent IT, analytical skills, problem solving and solution finding skills.
• Great team player.
• Confident communicator, able to relay information commercially.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. 

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits, as a Medical Systems Co-ordinator, you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you (pro rata for part time)

• Private Healthcare Insurance for treatment at our leading hospitals

• Private pension contribution which increases with length of service

• Season Ticket Loan and Cycle to Work scheme

• Group Life Assurance from day one

• Critical illness cover

• Enhanced Maternity and Paternity pay

• Corporate staff discount for all facilities including Maternity packages at The Portland

• Comprehensive range of flexible health, protection and lifestyle benefits to suit you

• Discounts with over 800 major retailers

Culture and values  

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.  

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:  

• Unique and Individual: We recognise and value everyone as unique and individual 

• Kindness and compassion:We treat people with kindness and compassion 

• Honesty, integrity and fairness:- We act with absolute honesty, integrity and fairness 

• Loyalty, respect and dignity:We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity 

Reasonable adjustments 

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.