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DATE ADDED: Thu 01/11/2018

Financial Customer Service Administrator

Poole, UK
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JOB TYPE: Permanent

Financial Customer Service Administrator, competitive salary package, Poole, 25 days holiday, non-contributory pension scheme, private medical insurance. You are an ambitious and driven individual enthusiastic and eager to continue developing a career within a global, industry leading, financial company. Our client is considered to be at the forefront of finance holding a strong presence within their industry, continuously achieving an impressive market share, gained by remaining one of the safest and most trusted companies within their field. As Financial Customer Service Administrator, you’ll be responsible for providing professional customer service and support through investigating enquiries and problem solving. Responsibilities as Financial Customer Service Administrator: * Answering the phone and talking to customers; getting a good understanding of the specific customer needs and recording all relevant information concerning their enquiry * Responding to customer enquiries in a timely manner, providing knowledge where able and escalating non-standard issues to a Team Leader * Updating customer accounts and records accurately, entering key information including payee information onto an online system * Communicating with third parties to investigate and research enquiries, correcting errors on company and customer records Skills as Financial Customer Service Administrator: * Experience working within a finance role with particular crucial experience within reconciliations, fund transfers and payments * Excellent communication skills both written and verbal with a confident and professional telephone manner * Good accuracy skills with strong attention to detail when entering data and amending records * A calm natured individual with the ability to work within high pressured situations; prioritising workloads through effective planning and organisation * GCSEs grades C and above in English and Maths with a passion for progressing within the finance sector further Our client is offering this Financial Customer Service Administrator role, to commence following the summer months, on a full time and permanent basis contracting 35 hours per week, with a competitive introductory salary and the opportunity to earn extra through working overtime. Offering flexible working hours, this role is a fantastic opportunity opening doors for a future career within the finance sector. If you are a driven, passionate individual looking to fully immerse yourself within a company and role that offers progression and personal development, then call Ewelina Szulc today or apply via the advert. INDADM
Role: Financial Customer Service Administrator
Job Type: Permanent
Location: Poole, Dorset,

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