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Date Added: Mon 19/10/2020

Head Of Field - Telecoms

Scotland, UK
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Job Type: Permanent

Salary: £70000 - £80000 / annually

Head of Field - Telecoms - Open on location  - Salary up to £80k - negotiable DOE

A newly created role to lead, manage and drive the field division within the company. This comprises the Projects and Field engineering teams. You will have ultimate responsibility for delivery of field projects and in addition, the management of the production of quality and consistent technical documentation. 

Job role of the Head of Field:

  • To lead, motivate and inspire the team on a day to day basis, this includes project managers, project engineers, field supervisor, project co-ordinators
  • To ensure projects and field teams clearly understand client's specific needs
  • To ensure there is appropriate engineering presence at an early stage of the sales process in order that there can be a smooth transition between sales and engineering delivery
  • To have and maintain a close working relationship with Sales Director
  • To ensure that proposed solutions meet the client's technical requirements
  • To ensure consistent and quality documentation in relation to FAT, LLD and SAT etc.
  • To ensure that site surveys are conducted in a consistent manner and that quality is maintained
  • To ensure that FATs are designed and managed in a way that meets the client's specific project needs and are managed appropriately
  • To have overall responsibility for the quality of the finished installation and delivery of the technical solution
  • To have overall responsibility for the monitoring of client networks where appropriate
  • To be the senior point of contact for the company's clients  
  • To have overall responsibility for safe working when on site
  • To meet with new clients and to be responsible from a technical perspective for new bid preparation
  • To be responsible for managing the team against the key KPI of utilisation rate
  • To ensure that all projects are delivered efficiently and with profitability in mind
  • To ensure that new projects are priced correctly in terms of resource hours required and that time is allocated to each of the projects accurately in terms of billing
  • To be responsible for field client satisfaction
  • To be the company's senior technical authority

Skills/experience required:

Essential

  • Strong leadership/management skills
  • Management of the production of quality and consistent technical documentation.
  • Experience of having worked for a System Integrator or equivalent
  • Experience of responsibility for delivery of projects and field based teams
  • Good customer facing experience
  • Budgetary responsibility
  • Good heath and safety awareness
  • Good understanding of IP based technology
  • PC literate, Windows, Microsoft office, MS Word, MS Excel.
  • Interpersonal and leadership skills
  • The ability to gain respect of their subordinates
  • Driving license is essential
Desirable: 
  • Solid knowledge of at least one of the following disciplines:  Microwave Radio, SCADA networks, Topside comms

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