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DATE ADDED: Wed 23/10/2019

Help Desk Operator

Worcester, UK
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JOB TYPE: Permanent

SALARY: £8.65/hour

A1 Jobs are recruiting for an experienced Helpdesk Operator:

Skills needed:

-DBS check

-General admin experience, customer service experience

Duties:

Reports directly to Reporting Performance Supervisor and will be responsible for receiving, logging, and updating Helpdesk requests, whilst ensuring that the operation supports. The successful candidate will also plan and dispatch all work that is logged on the Helpdesk.

Preferably Maximo trained, however job specific training can be provided

Preferably Maximo trained, however job specific training can be provided

Qualifications or required experience:

-Excellent Communication skills

-Skilled in help desk call processing

-An effective communicator both written oral

-To plan, Prioritise and allocate work

Hours of Work

* Working between 07:00-18:00

* Flexible dependant on the operational requirements
Role: Help Desk Operator
Job Type: Permanent
Location: Worcester, Worcestershire,

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