Job Title: IT Infrastructure Manager & Database Administrator

Location: Wiltshire (Hybrid working)

Salary £45,000 - £60,000 plus a range of attractive employee benefits

Contract Type: Full-Time, Permanent

Role Overview

This well-established distributor of integrated solutions seeks a highly skilled and experienced IT Infrastructure Manager & Database Administrator to join the team based in Wiltshire. Key responsibilities include supporting end-to-end IT infrastructure across the wider business, combining proven expertise in SAP Business One upgrades and new launch implementation.  This role is ideal for a candidate who thrives on variety, able to manage strategic undertakings with a high level of 'hands-on' technical execution.

The ideal candidate may be looking to move away from an IT management role, simply aiming to retain and utilise all proven IT systems knowledge, be involved in technology transformation and next-gen solution integration.

Key Responsibilities

Oversee and maintain IT infrastructure including desktop environments, servers, network security, and telephony systems
Manage and administer SQL Server databases, with a focus on data manipulation, reporting, and integration
Lead the upgrade configuration, implementation, and ongoing support of SAP Business One, ensuring system efficiency and data accuracy
Collaborate across departments to identify IT needs and align technology solutions with business objectives
Develop and enforce IT policies, standards, and procedures, including security protocols and disaster recovery
Manage third-party vendors and service providers to maintain optimal IT services and uptime
Provide technical support and training to internal users, troubleshooting issues and deploying upgrades
The ideal candidate

Proven experience in IT management and database administration, preferably in SME or mid-sized environments, minimum 5-10 years relevant employment experience
Extensive hands-on experience with SAP Business One is essential
Proficiency in SQL Server, including writing complex queries, stored procedures, and data transformation tasks
Strong technical acumen across desktop systems (Windows OS), network infrastructure, and cloud platforms
Demonstrate ability to manage multiple projects, working closely with stakeholders and wider employees, able to work to tight deadlines with confidence
Excellent problem-solving, analytical, and communication skills
Essential Attributes

Experience with SAP Business One ERP system integrations, reporting tools (e.g., Crystal Reports, Power BI)
Knowledge of cybersecurity frameworks and compliance standards
Ability to translate complex IT concepts into clear business language across the wider business
Confident when implementing new system upgrades, delivering robust training and coaching support to others
Comfortable when tasked with challenging tasks ad projects
Professional, calm with an approachable manner
Ideally educated with a Bachelor's Degree (Essential Foundation) in either Computer Science, Information Technology or Software Engineering (or similar)
Extensive knowledge of databases, systems architecture, and programming—mastering SQL with a robust understanding of SAP environments