Job Title: Residential Support Worker - Secure Care Setting
Location: Hailsham
Salary: £31,073-£34,188 per annum (depending on experience) + £30 per sleep-in (approx. one per week)
Contract: Full-Time, Permanent
Shift Pattern: Rotating early and late shifts, including sleep-ins

Make a Real Difference Where It Matters Most

We're on the lookout for dedicated and emotionally resilient individuals to join our team as Residential Support Workers in a secure children's home. This role is ideal for those passionate about supporting vulnerable young people, especially those with complex needs and experiences of trauma. You'll be working in a stable, trauma-informed environment designed to help children and teenagers feel safe, understood, and empowered to make positive life changes.

What You'll Be Doing:

Providing consistent, therapeutic daily care to young people

Helping create and maintain a structured, nurturing living environment

Supporting emotional regulation and positive behaviour through clear boundaries, encouragement, and constructive challenge

Collaborating with colleagues to assess risks, develop care plans, and tailor support to individual needs

Organising and participating in activities that support personal development, social skills, and resilience

Handling incidents calmly and professionally using trauma-responsive strategies

Ensuring young people's health, wellbeing, and safeguarding are prioritised at all times

Participating in sleep-in duties as part of a team approach to continuous care

Essential:

Hold or be willing to work towards a Level 3 Diploma in Residential Childcare

Excellent interpersonal skills with the ability to remain calm and assertive under pressure

Confident in setting boundaries, managing challenging behaviour, and ensuring safety

Comfortable with basic IT systems (e.g., Microsoft 365, Teams)

Committed to equality, safeguarding, and trauma-informed practice

Physically fit and able to participate in active engagement and intervention when needed

Desirable:

Experience working in residential or secure care environments

Understanding of youth risk factors including exploitation, self-harm, or gang involvement

Familiarity with digital case recording systems such as ClearCare

Experience mentoring others or leading by example during challenging situations

Why Join Us?
This is more than just a job - it's an opportunity to shape the future for young people who need stability, care, and someone to believe in them. You'll be supported with training, reflective practice, and a team that shares your drive to make a difference.

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