If you're passionate about making a real difference in people's lives, this is your opportunity to lead a dedicated team focused on delivering high-quality housing services and supporting thriving communities.

We're looking for a Housing Services Manager with strong technical expertise and a proactive, people-first approach. You'll oversee a tenancy services team, ensuring tenancies are well-managed, risks are assessed, and complex cases are dealt with effectively.

In this role, you will:

* Lead, coach and motivate a high-performing team

* Manage complex tenancy breaches and safeguarding issues

* Oversee risk assessments and tenancy conditions

* Use data and reporting to monitor team performance

* Drive continuous improvement in housing management

What you'll bring:

* Proven housing management experience in general needs

* Strong leadership and people management skills

* Confidence in handling ASB, tenancy breaches, and complex cases

* Excellent communication, negotiation, and problem-solving abilities

* Experience developing policies aligned with best practice