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Date Added: Sat 04/11/2023

Service Technician

Northgate, West Sussex, RH10, UK
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Job Type: Permanent, Full Time

Salary: £40000 - £45000/annum £40 - 45k basic

Job Title: Service Technician
Location: Crawley
Employment Type: Permanent / Contract
Salary: £40 - 45k Basic
Shift: In House Hours: Mon - Fri 08:00 - 16:30.
****World Wide Travel****
Benefits include:
Pension upon joining the company (5%)
Life assurance, after qualifying probationary period (6 months)
Out of pocket expenses re-imbursed
Private healthcare and increased pension contributions (8%) after further qualifying period (2-3 years)
33 days holiday, including UK Bank holidays.
After long service holiday increases further.
On Site Hours: may be considerably higher/different a per the customer/job requirement
O/T at 1.5 basic hourly rate (over 40 basic hrs per week). It is essential you are prepared to work overtime. (During the first 3-6 months of training there will be less overtime required)
Company car, fuel card (private fuel UK only provided), AA assistance, mobile telephone, and computer provided
Reporting To: Field Service Manager
This position is ideally suited to those with experience of full-time field service work, who like a role with worldwide travel. Trips are usually between 1-5 days long and thus you will usually be home at weekends. However, early starts/late returns are the norm. Occasional service jobs require a 2-week scheduling. You will be out on site approx. 80% and in house 20%.
*We are an essential business and have been travelling continually throughout the pandemic in the UK. Worldwide travel will be a requirement when COVID rules permit.
Job Description
You will be given comprehensive training in Production to gain knowledge of components, assembly (electrical/electronic and mechanical), repairs and refurbishments, product testing, analysis and fault finding skills.
You will then accompany other experienced Service Technicians on installation and service jobs on site at customer premises.
Once a sufficient level of competency has been gained you will go to site unaccompanied to carry out the full range of tasks.
Field Service Work
Installation of electro-mechanical industrial equipment predominantly on to printing presses - both as new and retrofit equipment
Commissioning the range of our products, recording the required measurements.
Test the equipment to satisfy the customer's requirements and provide operator training.
Customer/OEM/Distributor/staff training as required from time to time, both in house and on site in the UK and worldwide.
Service and repair of existing systems.
Gaining experience and building up knowledge of printing applications and the factors affecting curing.
Travel in the UK and overseas worldwide working mostly alone but with support from the in-house service team.
In House Duties
When you are at Crawley you may be requested to do any of the following duties:
Assembly skills
Light mechanical & electrical/electronic assembly
Repair and refurbishment of components as required.
Test skills
Setting up the systems for test - assembling the mechanical and electrical /electronic components/assemblies.
Measuring & recording information using a variety of instruments including air pressure, temperature, voltage, current, UV sensors following the quality test checks.
Calibration of curing systems within the control specification and tolerances.
Analysis and fault-finding skills as appropriate.
Essential Qualifications / Skills: Electrical Engineering City & Guilds level 1&2&3 or HNC/HND and/or 17th/18th edition, or electrical degree.
Extensive recent experience of 3 phase industrial environments.
Recent experience working in a field service role (could involve: commissioning, service breakdowns, installations, warranty visits etc.)
Previous experience travelling for work.
Must be computer literate.
Must speak clear fluent English
Must be free to travel worldwide with no restrictions
Must have a current manual full driving licence with no more than 3 points on.
Beneficial Qualifications / Skills:
Knowledge of PCBs & PLCs (up-loading of programmes and interrogation of fault record for trouble shooting).
European language ability (in addition to English)
Tools & Clothing
All necessary tools and safety equipment are provided.
Uniform provided - safety shoes, overalls, trousers, polo shirts, jacket, outer coat etc.
TPA are a specialist recruitment agency recruiting on behalf of our client.
If you think you are a close fit for this position, please do apply and we will also register you for any upcoming positions that may be suitable
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