We are looking for a highly organised Service Billing Administrator to join our client's busy Accounts team on a Fixed Term Contract. This is a pivotal role supporting the smooth running of our service operations, ensuring accurate invoicing, efficient billing processes, and proactive management of customer accounts.

You will act as a key link between our service engineers, finance team, and customers - helping to maintain financial accuracy while delivering excellent service.

Hours of Work: Monday - Friday, 08:30 - 17:00
Location: Medway towns
Contract type: Fixed term (1 year MAT cover)

Key Responsibilities:

Invoice with Confidence: Produce accurate invoices for service work, materials, contracts, and commissioning- making sure every billable item is captured.
Validate Job Sheets: Review engineer job sheets for accuracy and clarity, collaborating with teams to resolve any gaps.
Portal Billing & Submissions: Submit invoices through customer portals and internal systems, uploading all relevant supporting documents.
Manage Accounts & Credit: Keep an eye on outstanding balances, carry out professional debt collection, and support finance with reconciliations and reporting.
Support Customers & Teams: Handle queries about invoices and payments, assist with administrative tasks, and support scheduling teams as needed.About You

We're looking for someone who is proactive, accurate, and confident communicating with both internal teams and customers.

Essential Skills & Experience

Experience in an administrative finance role
Strong attention to detail and high level of accuracy
Experience working in a busy service or logistics environment
Proficient in ERP/CRM systems (e.g. Salesforce, NetSuite) and Microsoft Office
Excellent communication and organisational skillsDesirable

Experience within service, engineering, or operations environments
Background in credit control or accounts receivableWhat Our Client Offers

Contributory pension scheme
Life assurance
Employee Assistance Programme (EAP)
Perks Direct and employee discounts
Long service awards
Ongoing in-house training
25 days holiday + bank holidays + your birthday offApply Now

If you're looking for a varied role where you can make a real impact within a supportive team, please apply today