We are pleased to be working alongside our esteemed client in Kettering, who have an exciting opportunity for a Sales Administrator to join their busy Certification Team, who assess and certifies items of Personal Protective Equipment (PPE) to European and UK market requirements.

About the role

As a member of the Certification Team, you will be working alongside a fantastic team of colleagues who operate from offices in the UK, Ireland and China. 

Responsibilities

Respond accurately and professionally to customer enquiries within agreed timeframes
Coordinate customer projects, maintaining visibility of inbound, ongoing and outbound work
Provision of routine project progress updates to both customers and the operations manager
Fulfilment of general administrative duties associated with the creation and booking-in of customer projects and product samples
Contact the in-house and 3rd party subcontractors for sample testing
Review the test reports and give suggestions to the Decision Maker
Work to acquire a technical understanding of customers products and range of PPE services
Develop good working relationships with both colleagues and customers
Maintain contact with the customer base via telephone, email, on-site meetings and video call
Maintain accurate data on the company CRM system
Contribute to other sales and marketing activities, as required
About you

Highly organised, self motivated and a confident self-starter
Inquisitive and a natural problem solver
Ability to prioritise work and multitask across several initiatives
Strong interpersonal skills and able to build rapport with both customers and colleagues at all levels
Excellent written and verbal communication skills
Highly competent in the use of Microsoft Office products, including MS Word and Excel
Desirable is a background in PPE/Product Certification and/or familiarity with PPE product standards but this is not essential as training can be given

Benefits Include
Staff benefits include 25 - 30 days (service related) annual leave; life assurance; a group personal pension plan; income protection; free parking; flexible working hours.
Closing date for receipt of applications is 4th June 2025
Interviews will be held on site on 19th June 2025 face to face in Kettering

INDKTT