MSW REQUIRED BILINGUAL PREFERRED
Direct supervision and distribution of work to five Personnel Specialists, case management and follow-up regarding Home Attendant and client needs.
Conducts weekly supervisory case conferences with Personnel Specialists and insures that client and home attendant case management is conducted, recorded and included in their respective files in accordance with all contract requirements.
Reviews and monitors all client files and progress notes, in accordance with the client file check list, to insure that they are up-to-date and complete and that they are continually maintained in all areas of compliance contract including, but not limited to, progress notes, annual medical examinations and drug abuse tests, in-service trainings, authorizations, reauthorizations, etc.
Inputs all changes in service hour authorizations into HCPlus computer system immediately upon receipt of such authorizations, signs and dates them. Distributes such service hour change authorizations to the Personnel Specialists and insures that the Personnel Specialist implements such changes and that all authorization forms are placed in the clients’ files.
Communicates and follows-up with DFTA’s personnel specialists to insure that referrals and authorizations are received on a timely basis.
Answers calls from home attendants relating to payroll and timesheet.
Insures that Personnel Specialists input into computer system all, up-to-date, Home Attendant hires, rehires, terminations and in-service plus all client start dates and terminations, etc.
Reports all Level I, II and III complaints to Program Director and Personnel Specialist Supervisor. Replaces Home Attendant during investigation of Level I and II complaints. Assist in investigation of Level I, II and III complaints.
New York Foundation for Senior Citizens is dedicated to helping New York's seniors enjoy healthier, safer, more productive and dignified lives in their own homes and communities and to help them avoid the need for premature institutionalization.
Role: MSW Level II Home Care Supervisor
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