Job Title - Housing Support Officer

Rate - £18-£21 per hour

Duration - 6 Months

Start Date - ASAP

This role involves working with tenants to help them sustain their tenancies, develop independent living skills, and access appropriate services within the community. You will play a key part in promoting stability, wellbeing, and positive outcomes for service users.

Key Responsibilities

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Provide person-centred support to residents in line with individual support plans

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Support tenants to maintain their accommodation and meet tenancy obligations

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Carry out regular welfare checks and property visits

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Assist with budgeting, benefits applications, and managing rent accounts

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Signpost and refer to external agencies including mental health, substance misuse, and employment services

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Maintain accurate and up-to-date case records

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Carry out risk assessments and ensure safeguarding procedures are followed

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Work collaboratively with internal teams and external partners

About You

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Experience working in housing support, supported living, homelessness, or a similar setting

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Good understanding of safeguarding and risk management

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Knowledge of housing legislation and welfare benefits (desirable)

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Strong communication and interpersonal skills

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Ability to manage a caseload independently

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Empathetic, resilient, and solution-focused approach

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Enhanced DBS (or willingness to obtain)