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DATE ADDED: Sat 06/10/2018

Customer Service Specialist

Converse, USA
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COMPANY: PRECISION SAW AND TOOL TEX

Job Description

We are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Prepare invoices and purchase orders
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • General Knowledge of Quickbooks
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Basic knowledge of electric and gas small tools and their components.
  • Must be able to work 8 am to 5 pm Monday thru Friday.

Company Description
Authorized Makita Dealer and Service Center


Role: Customer Service Specialist
Job Type:
Location: Converse,

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