Customer Service Administrator

Location: Speke, Liverpool

Pay Rate: £13 per hour

Hours: Full-time (Monday to Friday)

About the Company:

We are a small but growing business based in Speke, committed to delivering exceptional service to our customers. As we expand, we’re looking for a proactive and detail-oriented Customer Service Administrator to join on a temporary basis.

Role Overview:

You will be the first point of contact for customers, ensuring queries are handled efficiently and professionally. This role combines administrative tasks with customer service responsibilities, so strong organisational skills and a positive attitude are essential.

Key Responsibilities:

Respond to customer enquiries via phone and email in a timely manner

Process orders and maintain accurate records

Update internal systems and databases

Liaise with other departments to resolve issues

Provide general administrative support to the team

What We’re Looking For:

Previous experience in customer service or administration, this could be from retail, or hospitality if you do have a strong IT and admin skillset.

Excellent communication and interpersonal skills

Strong attention to detail and organisational ability

Proficiency in Microsoft Office (Word, Excel, Outlook)

Ability to work independently and as part of a team

Please do apply straight away if interested. Interviews will take place in the coming weeks, and this role will start Jan 12th.