Due to continued growth, we are looking to recruit an experienced Service Coordinator to join a leading global business in Scarborough

The successful candidate will be required to organise and oversee the scheduling regular maintenance, call out and remedial work for a team of field service engineers. This role involves scheduling appointments, ensuring effective communication between the field service team and clients, managing logistics for field service tasks.

Interested candidates will have a background in coordinating similar works, able to multi task and communicate across all levels effectively.

This is a permanent position available for an immediate start.

Key Responsibilities:

* Coordinate all aspects of service contracts including scheduling of regular maintenance, call outs and remedial works.

* Be the primary point of contact for the customer and liaising with the client on all matters using written and verbal communication as required.

* Ensure all aspects of work are arranged including engineer access, parts and equipment.

* Manage all jobs through to the point of invoice as efficiently as possible.

* Liaise with other internal departments as necessary to meet customer requirements.

* Work closely with the Generator Operations Manager to deliver contract efficiencies.

Requirements:

* Proven experience in a service administration / service coordinator role.

* Experience in mobile engineering operations.

* Proficiency in Microsoft Office applications (Access, Excel, Word).

* Background in manufacturing and/or engineering is advantageous