Job Overview

We are seeking a dynamic and experienced Operations Manager to ensure the successful delivery of services in a financially sustainable and operationally efficient manner. This role requires a strong leader with excellent interpersonal skills and the ability to build effective partnerships with clients and residents.

Key Responsibilities

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Lead the delivery of a high-performing contract, ensuring all services meet or exceed client expectations.

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Take full responsibility for managing and motivating both directly employed staff and subcontractors.

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Build and maintain strong relationships with client representatives and resident groups.

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Oversee project progress, ensuring all works are completed to the required specifications and standards.

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Promote and enforce high standards in health, safety, quality, and environmental practices.

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Manage and support a team including Supervisors, Administrators, and Resident Liaison Officers.

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Oversee recruitment, training, development, and retention of team members.

Requirements

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Proven leadership and management skills, with the ability to inspire and drive performance at all levels.

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In-depth understanding of contract management principles and best practices.

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Ability to work effectively under pressure and manage a busy, varied workload.

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Must hold a clean DBS certificate.

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Full UK Driving Licence required.

Salary: £55,000 + car allowance