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Date Added: TODAY

Mortgage Advisor

Darlington, UK
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Company: EMBRACE FINANCIAL SERVICES

Job Type: Permanent, FullTime

Salary: Salary negotiable

About the Role

We are seeking an experienced, motivated, and customer-focused Mortgage Advisor to join our growing team. In this role, you will guide clients through the entire mortgage journey — from initial enquiry to completion — ensuring they receive clear, compliant, and high-quality advice tailored to their needs. This is an excellent opportunity for advisers who are passionate about helping people secure the right mortgage and protection solutions while developing a strong career in financial services.

Key Responsibilities

Client Advice & Relationship Management

  • Provide expert mortgage and protection advice tailored to each client’s financial circumstances and goals.
  • Conduct thorough fact-find assessments to understand client needs.
  • Explain mortgage types, rates, protection products, and associated processes in a clear and accessible manner.
  • Build long-term relationships with clients, estate agents, and other referral partners.

Mortgage Process & Compliance

  • Manage the full mortgage process — application, submission, and follow-through to completion.
  • Ensure all recommendations follow regulatory requirements and internal compliance standards.
  • Maintain accurate, up-to-date client records and documentation.
  • Stay informed on current mortgage products, lending criteria, and market changes.

Performance & Business Development

  • Work proactively to convert leads into completed mortgage applications.
  • Develop and maintain strong relationships with referral partners to maximise lead flow.
  • Meet agreed performance targets for activity, compliance, and customer satisfaction.
  • Identify additional opportunities for appropriate protection products and financial solutions.

Skills & Experience Required

  • CeMAP (or equivalent) qualification – essential.
  • Proven experience as a Mortgage Advisor or Mortgage & Protection Advisor.
  • Strong understanding of mortgage products, underwriting processes, and lender criteria.
  • Excellent communication and rapport-building skills.
  • Ability to work independently and manage a busy pipeline of clients.
  • High level of professionalism, customer focus, and attention to detail.

What We Offer

  • Competitive commission structure and generous earning potential.
  • High-quality, consistent lead sources.
  • Full administrative and compliance support.
  • Opportunities for progression, development, and additional qualifications.
  • Office-based, Hybrid or self-employed models available depending on location and business structure.
  • A supportive, collaborative working culture with strong operational backing.

Ideal Candidate Profile

We’re looking for someone who is:

  • Confident in giving regulated mortgage and protection advice.
  • Highly driven, proactive, and thrives in a sales-through-service environment.
  • Able to build trust quickly with clients and partners.
  • Organised and capable of managing multiple cases at varying stages.
  • Motivated for both customer outcomes and commercial success
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