Parts Advisor - Automotive

Location: Portsmouth, Southsea, Cosham, Hilsea, Portchester, Fareham, Gosport, Havant, Waterlooville, Purbrook, Drayton, Emsworth, Hayling Island, Wickham, Bedhampton, Paulsgrove

Salary: £35,000 basic + Pension + Benefits + 28 days holiday including bank holidays

Are you experienced in automotive parts, motor factor sales, or car components?

Join a well-established independent motor factor known for its happy, vibrant, and trusting working environment, strong industry reputation, and loyal customer base.

This is an excellent opportunity for someone who enjoys a fast-paced role, values teamwork, and takes pride in delivering outstanding customer service to both trade and retail customers.

The Role - Parts Advisor

You will play a key part in supporting customers and the internal team, ensuring the accurate identification, sourcing, and supply of automotive parts and accessories.

Key Responsibilities:

Handle incoming enquiries from trade and retail customers
Identify, advise, and supply the correct car parts, accessories, and components
Process orders accurately using internal systems (experience with MAM Autocat or similar is an advantage)
Provide professional customer service and support with product queries, returns, and stock checks
Assist with dispatch coordination, general admin, and occasional warehouse tasksAbout You:

Background in car parts sales, motor factors, automotive retail
Strong interest in vehicles and good understanding of car parts
Confident communicator with a professional telephone manner
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience with MAM Software, MAM Autocat, or similar cataloguing systems is beneficial
Able to manage multiple tasks and work effectively as part of a supportive teamTo Register Your Interest:

If you're interested in this Parts Advisor opportunity, please send your CV to Robert Cox at Glen Callum Associates Ltd - - or call (phone number removed) for a confidential conversation.

JOB REF: 4304RC Parts Advisor

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you