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Date Added: Wed 05/05/2021

Shipment Coordinator I

Paulsboro, NJ, US
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Company: EXPERIS

Job Type: Permanent, FullTime

The Customer Service Analyst (CSA) is responsible for

  • Notifying the Customer Service Center, On-site Logistics Coordinator and Operations Supervisors of any loading issues or delays
  • Serve as the main point of contact regarding package product availability
  • Review future shortages and backorders, communicate through integrated supply chain software interface
  • Generate shipping documents daily for next day bulk and package loads
  • Approve emergency orders (product availability and ship date) as needed
  • Facilitate response to customer complaints and claims
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