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DATE ADDED: Thu 20/09/2018

Network Field Engineer

Tampa, USA


Job Description

Network Field Engineer


The Network Field Engineer is the face of our company and is expected to provide exceptional Customer Service onsite.


  • Understanding of the OSI networking model
  • Network Monitoring experience
  • Knowledge of various WAN/MAN/LAN technologies for office interconnectivity
  • Firewall experience
  • Strong knowledge and relevant past experience with Microsoft based networking technologies such as DNS, WINS, DHCP, SMTP, HTTP, FTP
  • Network setup, administration and monitoring using concepts of SNMP, IPSec, VLANS, IDS
  • Experience with Cisco routers, switches and IOS
  • Maintain network security authentication including IP telephony security, application security, anti-virus, user authentication, etc.
  • Knowledge of and experience with enterprise scale Windows technologies such as Server platforms, Desktop platforms, Exchange Environments, Active Directory, IIS, Windows Clustering, Virtualization and Collaboration tools is required
  • In-depth knowledge of Microsoft Windows Server (2003, 2008) running on 32-bit and 64-bit hardware
  • Knowledge of Windows Server (2003-2008) administration required; for example, file and share permissions, user administration, security, networking and storage administration
  • Intermediate server and LAN administration experience
  • Perform systems backups and recovery procedures
  • Perform routine maintenance and upgrades for IT infrastructure
  • Configure applications: SharePoint a plus
  • Develop, document and maintain standard operating procedures and configuration
  • Web servers (such as Apache HTTPD)
  • Clearing server error logs and reporting any failures
  • Fundamental knowledge of ASP.NET.
  • Install, de-commission and document hardware and software requests as needed
  • VMware knowledge (a big plus)
  • Experience with load balancer products (a plus)
  • Troubleshoot and provide technical support via telephone and remote access
  • Knowledge of installing, troubleshooting, repairing, and supporting network, server, computer, phone system, and printer hardware
  • Windows through to version 10 on workstations and laptops
  • Acts as technical liaison between clients, customers and vendors to resolve issues
  • Provide one on one application support as needed
  • Assist with disaster recovery operations
  • 24/7 on-call and shift


  • Travel required as needed.

Qualifications and Skills


  • Microsoft Certifications (MCP, MCSE, MCSA)
  • Accredited College Degree in related field or 3-5 Years’ Cisco Switching/Routing and Network Administration experience


  • Fully paid, Employee Health Insurance
  • Discounted Fitness Membership
  • Paid Vacation
  • Certification/Study Reimbursement Plan
  • PTO
  • 401K
  • Bonus Plan
  • Life Insurance
  • Cell Phone

Role: Network Field Engineer
Job Type:
Location: Tampa,

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