Scheduler

Oldham

A fantastic opportunity to work with a well established, Fire & Security firm, with a large range of customers ranging from Commercial, Domestic & Industrial sites. My client is eager to welcome a new, experienced Scheduler into the fold.

£21,985 - £26,000

Full time permanent role | Mon - Friday | 8.30m-5pm | 23 days' holiday excluding bank holidays, increasing up to 25

Main Responsibilities

Create weekly workloads and routes for the engineers.
Ensure engineers have adequate work load for their days, including when jobs fail.
Orders stock which is required for bespoke pre-booked jobs.
Arranges engineers stock collection so they have a float of stock which is generally required.
Relay with the clients on booked work.
Ensures workload scheduled into the diary is planned by Action Due date / client requested.
Accountable for handling initial telephone inquiries for clients and engineers.
Knowledge and Experiences

Previous experience managing and planning engineer's workload is essential
Previous experience of using a CRMS, CASH especially would be advantageous
Knowledge of working within the fire and security industry would be preferred

Communication and interpersonal skills, including good customer service skills.
Ability to work on own initiative and as part of a team.
Problem solving skills.
Organisation and prioritising skills.
Strong geographical knowledge of UK with a good understanding of logistics, traffic management and route planning in order to co-ordinate and manage scheduled work within agreed timescales.
Excellent admin skills with knowledge of Microsoft Excel to an intermediate level.
If you are local to the area and seeking a new Scheduler position, then please apply now. If your application is successful a 4way member will be in touch